Your privacy is important to us. This Privacy Policy explains what personal information nb55 collects from you, how we use and protect it, who we may share it with, and what rights you have over your own data. Please read it carefully before using the platform.
Privacy at a Glance
These cards highlight the key principles of the nb55 Privacy Policy. They are provided for quick reference only — the full legally binding text is in the sections below.
You have rights over your personal data, including the right to access it, correct inaccuracies, restrict how it is used, and in certain circumstances request deletion. All such requests should be directed to our support team.
nb55 uses cookies and similar technologies to maintain session state, improve platform performance and analyse usage patterns. You can adjust cookie preferences in your browser settings, though some platform features may not function without essential cookies.
Where you have consented to receive marketing communications from nb55, you may withdraw that consent at any time by updating your notification preferences in your account settings or by contacting our support team directly.
This Privacy Policy (hereinafter "this Policy") sets out how nb55 (hereinafter "nb55", "we", "us" or "our") collects, uses, stores, shares and protects the personal data of individuals who access or use the nb55 online casino and sports betting platform available at https://nb55.cam (hereinafter "the Platform").
This Policy applies to all users who register an account, browse the Platform, interact with our customer support team or otherwise engage with nb55's services (hereinafter "Users", "you" or "your"). It should be read in conjunction with our Terms and Conditions, which form the broader contractual framework governing your use of the Platform.
nb55 is committed to handling personal data responsibly, transparently and in a manner consistent with applicable data protection obligations. We recognise that trust is fundamental to the relationship between a platform and its users, and this Policy is intended to give you a clear and complete picture of our data practices.
For the purposes of this Privacy Policy, the following terms have the meanings assigned below:
nb55 collects the following categories of Personal Data depending on how you interact with the Platform:
The majority of Personal Data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team or participate in promotional activities.
Technical and usage data is collected automatically when you access the Platform through cookies, server logs and similar technologies. This data is collected to maintain platform security, analyse performance and detect suspicious activity.
In limited circumstances, nb55 may receive Personal Data about you from third parties, including:
nb55 processes your Personal Data only for the specific purposes set out below. Each purpose is supported by a corresponding legal basis.
| Purpose | Legal Basis |
|---|---|
| Creating and managing your account | Performance of a contract |
| Processing deposits and withdrawals | Performance of a contract |
| KYC identity and age verification | Legal obligation; performance of a contract |
| Anti-fraud and anti-money-laundering checks | Legal obligation; legitimate interest |
| Responsible gambling monitoring and intervention | Legitimate interest; legal obligation |
| Providing customer support | Performance of a contract; legitimate interest |
| Analysing platform usage for performance improvements | Legitimate interest |
| Sending promotional communications (where consented) | Consent |
| Complying with legal or regulatory obligations | Legal obligation |
nb55 does not sell or rent your Personal Data to any third party for their own commercial or marketing purposes. Personal Data may be shared with third parties only in the circumstances described below.
nb55 engages third-party service providers to assist in operating the Platform. These providers act as Data Processors and are contractually required to process Personal Data only on nb55's instructions and to apply appropriate security measures. Categories of processors include:
nb55 may disclose Personal Data to regulatory authorities, law enforcement bodies or courts where required to do so by applicable law, regulatory requirement or legal process. nb55 will, where legally permissible, notify the affected user of any such disclosure.
In the event of a merger, acquisition, restructuring or sale of nb55's business assets, Personal Data held by nb55 may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection commitments being maintained by the acquiring party.
nb55 operates as an online platform and may store or process Personal Data on servers located outside of Pakistan. Where Personal Data is transferred to countries outside the jurisdiction in which it was collected, nb55 takes steps to ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms recognised under applicable data protection law.
By using the Platform and submitting your Personal Data, you acknowledge that your data may be transferred to and processed in jurisdictions other than Pakistan. nb55 remains responsible for ensuring that such transfers are conducted in a manner consistent with this Policy.
nb55 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligations. The following general retention principles apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with nb55's internal data disposal procedures.
Cookies are small text files that a website places on your device when you visit it. They are widely used to make platforms work efficiently, to remember user preferences and to provide usage analytics to site operators.
| Cookie Type | Purpose |
|---|---|
| Essential / Strictly Necessary | Required for the Platform to function. These include session authentication cookies and security tokens. Cannot be disabled without affecting core functionality. |
| Performance / Analytics | Collect anonymous data about how users interact with the Platform (e.g., pages visited, error reports). Used to improve platform performance and user experience. |
| Functional | Remember your preferences (e.g., language, layout) to personalise your experience on return visits. |
| Security | Assist in detecting and preventing fraudulent activity, bot traffic and unauthorised access attempts. |
You can control and delete cookies through your browser settings. Please note that disabling essential cookies will affect the functionality of the Platform and may prevent you from logging in or completing transactions. Instructions for managing cookies are available in the help documentation of your browser.
nb55 may send you promotional communications — including information about bonuses, new games, cricket and PSL betting promotions and platform updates — where you have provided your explicit consent to receive such communications during registration or subsequently through your account settings.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent does not affect the lawfulness of processing that took place before the withdrawal. Transactional and account-related communications (e.g., deposit confirmations, withdrawal notifications, security alerts) are not marketing communications and will continue to be sent regardless of your marketing preferences.
The nb55 Platform is strictly for adults aged 18 years and above — or the higher minimum age required by the operator's license jurisdiction. nb55 does not knowingly collect Personal Data from individuals under the applicable minimum age.
All users are required to complete age verification as part of the KYC process. Any account found to belong to a person below the minimum age will be immediately closed and any associated funds may be forfeited in accordance with the Terms and Conditions. Any Personal Data collected in connection with such an account will be securely deleted to the extent not required for record-keeping or legal compliance purposes.
Depending on the data protection laws applicable in your jurisdiction, you may have some or all of the following rights in relation to your Personal Data held by nb55. To exercise any of these rights, please contact us using the details in Section 17.
You have the right to request a copy of the Personal Data nb55 holds about you, together with information about how it is being used. We will respond to such requests within a reasonable timeframe.
If you believe that Personal Data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update certain account details directly through your account settings panel.
In certain circumstances you may request the deletion of your Personal Data. This right is subject to limitations where nb55 is required to retain data to comply with legal or regulatory obligations — for example, transaction records and KYC documents required under anti-money-laundering regulations.
You may request that we restrict our processing of your Personal Data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing and we are considering that objection.
Where processing is based on your consent or on a contract and is carried out by automated means, you may request to receive your Personal Data in a structured, commonly used and machine-readable format, or to have it transmitted directly to another controller where technically feasible.
Where processing is based on your consent — such as for marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
nb55 implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, disclosure, alteration or destruction. These measures include:
While nb55 applies these measures diligently, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the security of your account credentials and must notify nb55 immediately if you suspect that your account has been compromised.
The nb55 Platform may reference or interact with third-party services — for example, game content providers or payment processors — that operate under their own separate privacy policies. nb55 is not responsible for the data practices of third-party services that you access independently of the Platform.
Payment-provider names referenced on nb55 — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are familiar references for Pakistani users. Where you interact with those providers to initiate a payment, you do so subject to those providers' own terms and privacy policies. nb55 is not responsible for how those third parties handle your data in connection with their own services.
nb55 is aware that a significant portion of its user base is located in Pakistan, including users in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. The following additional context is provided for Pakistani users.
Pakistan currently operates under a developing data protection framework. At the time of this Policy's last review, Pakistan does not have a comprehensive national data protection law equivalent to international frameworks. nb55 applies its privacy practices based on the standards of the operator's licensing jurisdiction and applicable international best practices.
Where Pakistani users select a payment method in the nb55 Cashier, any data shared with the relevant payment service provider is governed by that provider's own privacy policy. nb55 does not control how Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah or any other payment provider handles your data on their own systems.
nb55 does not represent that the processing of personal data in connection with online gambling is lawful in Pakistan in all circumstances. Pakistani users are responsible for understanding and complying with applicable data protection and gambling laws in their jurisdiction. This Policy does not constitute legal advice.
nb55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform operations or applicable legal requirements. Where updates are material — meaning they significantly change how we collect, use or share your Personal Data — we will provide prominent notice on the Platform and, where appropriate, by email to registered users prior to the changes taking effect.
The date of the most recent review of this Policy is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about our data practices. Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how your Personal Data has been handled by nb55, please contact us using the details below.
Privacy & Data Enquiries:
Please use the subject line: "Privacy Policy Enquiry" or "Data Rights Request"
Live Chat: Available 24/7 through your Account dashboard for general queries
Help Centre: Visit our FAQ page for answers to common questions about accounts, payments and privacy
We aim to acknowledge all privacy enquiries and data rights requests within a reasonable timeframe. We may need to verify your identity before processing a data access or deletion request to ensure that we do not inadvertently disclose or delete data belonging to another individual.
Your Data, Your Rights
If anything in this Privacy Policy is unclear, or if you want to exercise your data rights, our support team is available around the clock. You can also read our full Terms & Conditions or visit our FAQ for more information about using nb55.
Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. Play responsibly.