Player Safety First

Responsible Gambling
Know Your Limits. Play Safely.

Gambling on nb55 is intended to be an enjoyable leisure activity for eligible adults. This page sets out the tools, resources and commitments nb55 provides to help you stay in control — and explains what to do if gambling stops feeling like entertainment.

Concerned About Your Gambling?
If gambling is causing you distress or financial difficulty, please use nb55's self-exclusion tool immediately or contact our support team. You can also reach out to recognised international responsible gambling helplines for confidential guidance. Details are on this page.

18+

ADULTS ONLY

Or the higher minimum required by the operator/license jurisdiction.

No Underage Access ID Verification Required

Strict Adults-Only Platform

nb55 is an adults-only platform. No person under the age of 18 — or the higher minimum age required by the operator's license jurisdiction — is permitted to register an account, access the platform or place any wager. This is a non-negotiable policy and is enforced through mandatory identity and age verification for all users.

Every new registration on nb55 is subject to Know Your Customer (KYC) verification. You will be required to submit a valid government-issued photo ID — such as your CNIC, passport or driving licence — to confirm that you meet the minimum age requirement. No withdrawal will be processed until this verification is successfully completed.

If you are a parent or guardian and have reason to believe that a minor may have accessed nb55 using your device or account details, please contact our support team immediately. We take the protection of underage individuals very seriously and will take prompt action.

Parental Controls: We strongly recommend that parents and guardians use parental control software on shared devices to prevent underage access to gambling websites. These tools can be configured to block access to online gambling sites entirely.

What Responsible Gambling Means at nb55

Responsible gambling is not about avoiding gambling entirely — it is about maintaining control, setting realistic expectations and keeping gambling in its proper place: as entertainment, not as a financial plan.

Gamble With Money You Can Afford to Lose

Only ever use funds that are genuinely discretionary — money left over after covering essential expenses such as rent, food, utilities and family commitments. Never gamble with money set aside for bills, savings or any purpose other than entertainment.

Set Time and Budget Limits Before You Play

Decide before each session how much time and money you are willing to spend. Use nb55's built-in session time and deposit limit tools to enforce those limits automatically — so you do not rely solely on willpower in the heat of a game or match.

Never Chase Losses

Chasing losses — increasing bet sizes or depositing more funds in an attempt to recover previous losses — is one of the most significant warning signs of problem gambling. If you have reached your session limit, stop. Losses are part of the activity and no outcome is guaranteed.

Take Regular Breaks

Long, unbroken gambling sessions reduce decision-making quality and increase the risk of impulsive betting behaviour. Step away from the screen regularly. If you find it difficult to stop when you intend to, this is an important signal worth taking seriously.

Keep It in Perspective

Gambling is one of many forms of entertainment — much like following Pakistan cricket, watching PSL T20 matches or going to the cinema. It should not take priority over relationships, work, health or other important aspects of your life.

Talk to Someone If You Need Support

If gambling is causing you stress, anxiety, relationship problems or financial difficulty, speaking to someone you trust — or a professional counsellor — is a positive step. You are not alone, and asking for help is a sign of strength, not weakness.

Your nb55 Responsible Gambling Tools

Every nb55 account includes a full set of responsible gambling controls. These tools are accessible from your account settings panel and take effect immediately when activated.

Deposit Limits

Set a maximum deposit amount per day, week or month. Once your limit is reached, the system will prevent further deposits until the period resets. You can reduce your limit at any time — the reduction takes effect immediately. Increasing a limit requires a mandatory review period before it takes effect.

Example: setting a monthly limit of PKR 5,000 ensures you cannot deposit more than that amount in a single calendar month.

Loss Limits

Set a cap on the net amount you are permitted to lose within a defined daily, weekly or monthly period. Once your loss limit is reached, play pauses automatically until the next period begins. This tool is particularly effective for managing budget discipline across longer betting sessions on cricket or casino games.

Session Time Limits

Define the maximum duration of any single play session. You will receive an alert as your session approaches the limit, and the platform will pause access when the limit is reached. This tool helps prevent the time distortion that can occur during extended gaming or live-betting sessions.

Cool-Off Periods

If you feel you need a short break from the platform, you can activate a cooling-off period of 24 hours, 48 hours or 7 days. During a cool-off, your account is suspended and all marketing communications are paused. This is a lighter alternative to full self-exclusion for users who want a brief pause.

Self-Exclusion
Most Powerful Tool

Self-exclusion suspends your nb55 account for a minimum period you choose. During the exclusion, you cannot log in, make deposits, place bets or receive any promotional communications from nb55.

30
Days
6
Months
1
Year
Permanent
Exclusion
Important: Self-exclusion requests are processed immediately. Requests to reduce or lift an exclusion before its scheduled end date will not be accepted — this is a deliberate safeguard, not a limitation of service.
How to Access Your Responsible Gambling Tools
1
Log In to Your Account

Sign in to your nb55 account using your username and password from the homepage.

2
Navigate to Account Settings

Click your profile icon in the top navigation bar to open the account menu, then select "Account Settings".

3
Select "Responsible Gambling"

Find the Responsible Gambling section within settings. All tools — deposit limits, loss limits, session timers, cool-off and self-exclusion — are available from this panel.

4
Or Contact Support Directly

If you need immediate help activating self-exclusion, contact nb55 support via Live Chat or email at [email protected] — available 24/7.

Signs That Gambling May Be a Problem

Problem gambling can develop gradually. The following are recognised warning signs. If several of these apply to you or someone you know, it is important to take them seriously and seek support.

Spending more money on gambling than you can afford — including using funds set aside for rent, food, utilities or family expenses in Karachi, Lahore, Islamabad or elsewhere.

Feeling compelled to gamble with increasingly large amounts to get the same level of excitement or to "feel something".

Repeatedly trying to win back losses by continuing or increasing your play after a losing session.

Lying to family members, friends or colleagues about how much time or money you spend on gambling.

Feeling restless, irritable or anxious when you try to reduce or stop gambling.

Neglecting work, study, family responsibilities or personal health because of time spent gambling.

Borrowing money, taking out loans or selling personal possessions to fund gambling activity.

Thinking about gambling constantly — planning future sessions, reliving past wins or calculating how to recover losses — even when doing other things.

Quick Self-Check Questions

If you can honestly answer "yes" to several of these questions, we encourage you to use nb55's self-exclusion tool or reach out to a responsible gambling support resource.

Q

Have you ever gambled more than you intended to in a single session?

Q

Have you tried to cut back on gambling and found it difficult?

Q

Have you gambled to escape feelings of stress, anxiety, boredom or unhappiness?

Q

Have you felt the need to keep gambling after losing in order to win the money back?

Q

Have you hidden your gambling activity from people close to you?

Q

Has gambling negatively affected your finances, relationships or daily responsibilities?

Q

Do you find yourself thinking about gambling frequently when you are not playing?

If you answered "yes" to two or more of these questions, it may be worth speaking to someone or taking a break. Use nb55's self-exclusion tool or contact a responsible gambling support organisation.

Support & Resources

If you or someone close to you is struggling with gambling-related problems, a number of internationally recognised responsible gambling organisations provide free, confidential support. Their resources are accessible online regardless of where you are in Pakistan.

International
GamCare

GamCare is one of the most widely referenced responsible gambling support organisations. They provide a national helpline, online chat counselling and a broad library of self-help resources for people affected by problem gambling.

Access: gamcare.org.uk (text-only reference — visit directly)

International
Gambling Therapy

Gambling Therapy is a free, global online support service operated by Gordon Moody. It offers practical advice, online forums and live support groups for problem gamblers and their families, with resources available in multiple languages.

Access: gamblingtherapy.org (text-only reference)

International
Gamblers Anonymous

Gamblers Anonymous is a fellowship of people who share their experience to solve common problems. The 12-step programme has helped many people around the world address problem gambling. Online meetings are available for those who cannot attend in person.

Access: gamblersanonymous.org (text-only reference)

Mental Health
Befrienders Worldwide

If gambling is affecting your mental health or you are experiencing emotional distress, Befrienders Worldwide operates confidential emotional support services across many countries. Their trained volunteers provide non-judgmental listening support.

Access: befrienders.org (text-only reference)

Family Support
Gam-Anon

Gam-Anon is a support fellowship specifically for family members and friends of people experiencing problem gambling. If someone you care about is struggling, Gam-Anon provides guidance on how to support them while protecting your own wellbeing.

Access: gam-anon.org (text-only reference)

nb55 Direct
nb55 Support Team

nb55's own support team can activate self-exclusion, apply account restrictions or provide guidance on responsible gambling tools at any time. If you need immediate help, do not wait — contact us via Live Chat or email and we will respond promptly.

Email: [email protected]

Important Notice: The organisations listed above are provided as informational references only. nb55 does not have an affiliate relationship with these organisations and cannot guarantee the accuracy, availability or applicability of their services in Pakistan. Availability of in-person services may vary significantly across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Online services are generally accessible wherever you have internet connectivity.

The nb55 Responsible Gambling Pledge

nb55 takes its obligations toward player wellbeing seriously. The following commitments are core to how we operate the platform — not optional extras.

We will never market gambling to people who have self-excluded or requested exclusion from promotional communications.

We will make responsible gambling tools clearly accessible from the Account settings panel — not hidden in fine print.

We will enforce age and identity verification for all users. No withdrawal is processed without completed KYC.

We will not represent gambling as a way to make money, solve financial problems or guarantee any form of return.

We will provide 24/7 support to any player who requests help with responsible gambling tools, account restrictions or self-exclusion.

We will write our bonus terms, withdrawal conditions and responsible gambling policies in clear English — not obscure legal language designed to confuse.

We will not target advertising at users who have recently used responsible gambling tools or shown signs of distress in their account activity.

Legal Context for Pakistan

nb55 is aware that Pakistan's Prevention of Gambling Act 1977 and related provincial legislation may restrict or prohibit online gambling activity. nb55 does not represent that online gambling is lawful in Pakistan or in any specific Pakistani city.

Users in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and all other cities and regions of Pakistan are solely responsible for understanding and complying with the laws applicable in their jurisdiction. This page does not constitute legal advice.

Responsible gambling matters wherever you are — legal or otherwise. If gambling is causing harm in your life, seek help regardless of your location.

Need Help Right Now?

Our support team is available around the clock. If you want to self-exclude, apply account limits or simply talk to someone about your gambling, do not hesitate to get in touch.

Email: [email protected]

Live Chat: Available 24/7 in your Account dashboard

Know the Platform. Play Responsibly.

Responsible gambling starts with knowing the rules, your own limits and the tools available to you. Review the nb55 Terms & Conditions for full platform rules, or visit the FAQ for quick answers to common questions.

Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. If gambling is causing you harm, seek help.